If not brand new, there may be any or all of the following cosmetic flaws: Scratches/wear/scuff/dents on sides, screen, back cover, near ports etc. Please check the pictures for the cosmetic condition. (If applicable) Battery holds charge while testing the device, however we can not guarantee the longevity of the battery due to its nature.
In that case, please don't ask as we wont respond which saves both of our time. Customer Service is our no. Your feedback is very important to us and we take it very seriously. Your cooperation is always appreciated and we want you to be fully satisfied.